(The date showing on the live view on the monitor). Each code was created depending on the current date of your DVR live view. We will email you back with 3 different codes (case sensitive). While waiting for the code, you can try the other method and see if this works for you, check the article below: and send an email to to get the generated code. Select your recorder by clicking the checkbox at the left to fill the information needed at the right.Ĭopy the Device Serial No. You should see at least one entry here if your recorder is correctly connected to the network. The software opens to the main page with various information displayed. Please check this article and follow the instruction carefully: Further information will be indicated on the succeeding steps.Įxcerpt from the Hardware Quick Set Up GuideTo generate your recorder's reset code, connect the recorder to your router (if you have not yet done so) and install and run the software on your computer. The reset code itself can be acquired from our Technical Support. The reset code on older recorders is acquired primarily by using the relevant client software on a Windows PC. SADP Tool Password Reset (Windows) Acquiring the reset code If this method didn't work for you, try checking the article below: This guide is for the model series 4350, 4500, 8050 & 8075 which could be not yet up to date. This guide is intended for customers to reset their Swann recorder when they have forgotten their password.
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